× They could not contact Alde for advice as they were on an annual shutdown. Alde UK cannot guarantee the terms and conditions or pricing policies of service agents. Does your Alde control panel show any red or yellow triangle messages as you scroll through the menus? We insulated the external pipe work which helped but did not cure the problem. I checked the small bleed valves in the front corners and no air came out them only water. Clear editor. Checked the operating instruction book and it tells you to bleed the system of air, check the level in the expansion tank (level is just above the minimum level as it should be) Pump is running ok. Last page from OP states new PCB and sensors. As I needed to use the socket for another purpose. I did as you suggested . John Mcm You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on the market. If the desired temperature is set ≈41 °F below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. Restore formatting, × It operates in the same way as a household central heating system creating hot water for you taps and heat for your radiators. It might be worth checking that out. I had a similar problem this time last year. The Alde central heating system is a hydronic system, with the same heating principle as in most of our homes. Good luck I hope Alde can help. Thanks for all the tips much appreciated and its great to have heat and hot water in the van. Alde heating systems in the UK come with a 50/50 mix of water and ethylene glycol antifreeze mix. Then re ticked the optional pump. For some unknown reason the control panel had changed the pump settings. Didn't realise until some time after we put it on and it wasn't getting warm. To remove the cover at the back of the control panel, gently squeeze the sides and pull it off. Have you spoken to the dealer who serviced it yet?   Pasted as rich text. Edited March 22, 2017 by Simple Life On some there is to prevent damage. Follow the Caravan and Motorhome Club via our official Facebook page for up-to-the-minute news, holiday ideas, events, activities and special offers. Hope you can get it sorted and then its something else you know how to sort the next time. Contact Us Display as a link instead, × You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … Although the heating fluid will not circulate without the pump, it will still heat tap water if present. You say air is coming out so presumably you had the fluid changed? https://www. A walk through on Bleeding a Alde 3020 heating system in a Bailey Unicorn S4 Cabrera. I often find these need to be reset if the power has been off. Started 6 hours ago, By The symbol for electric is not showing on the control, panel but the red light on the On switch is lit. × Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. So on the 23 December I put the heating on and within a short time the van was nice and warm, so I left the heating on over night. Not a massive problem because the van still gets hot - just takes a lot longer than previously. Sparkie240, Follow us or alternatively, you can register with our online community Club Together, Address: Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA. mrp62 sorry I didn't ask why as just happy it worked, my dealer had no idea either. Upload or insert images from URL. Alde suggested the following which solved the problem, "You should untick Main Manual 12V and make sure that Optional Pump has a tick in it.". If there was an air lock would I still be able to hear the pump in the header tank in the wardrobe. We thought about going away after Christmas. In conclusion, you don’t need to be a technical wizard with caravan heating systems. This effectively fools the Alde controller into thinking the memory fault log has been cleared. Whether you have Truma hot blown air heating in your caravan or motorhome or Alde wet central heating its important to get them serviced. The control panel shows the pump as working, but you can usually a faint noise when the pump is on . I am currently touring, but my Alde 3010 is not working on electric! Did anyone escape in their caravan for New Year? I checked the service report and the dealer checked both systems??????????? Or why not take a look at the global map of Alde service agents? Yes the pump was running, phoned the dealer and he has asked me to try a couple of things, put the power off and unplug the cable onto the PCB at the boiler. It would appear that your battery is not providing the Alde heating with sufficient voltage. At least it would tell you if it is just a problem with the pump, or the full unit. We thought about going away after Christmas.   You cannot paste images directly. The heating system always kept the van at a good temperature but it wasn't fully 'comfortable' and needed a bit of manual intervention on the settings to keep it stable. Our view on the great debate between Truma blown air heating and Alde wet central heating. HI, Heating and hot water is working on gas but not electric. The Alde “wet” heating system fitted to caravans and motorhomes is loved by owners, many saying they would never go back to a “blown air” system. Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box. Please help!! There is nothing in the service report about changing the fluid the van is just one year old so I think there is no need to change the fluid. I have Alde in a Dethleffs 2012 motorhome, it’s fantastic and I’d never buy another van without, we’ll and truly worth the upgrade cost, I also opted for the heat exchange to heat the van/water as you drive, not used that side much but can see in certain conditions this will be useful. You can certainly hear a slight whine from ours when it is on. I had my fluid changed at the last service from the two year to the five year. Friend of mine has twice had his serviced and they left the cb off. Thanks. Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. The temperature had only moved up 1 degree at 14 , a long way short of the 21 degrees that it had been set to. By So, with highs in the low 50’s and lows in the upper 30’s, the fact that my house is sold, plus I’m in Campgrounds now, it was time to really try electric for the Alde heat and hot water.   Your link has been automatically embedded. However I'm not sure if that could be the problem as it all worked fine the previous day when the heating was left on for 16 hours. 2018 Range Rover Sport AB,  2015 Buccaneer Cruiser. Contact Address: Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain. These bleed valves are not mentioned in my handbook. Nick J Real quality heat. Does anyone have an idea as to what the problem might be. Internal corrosion damage could eventually permanently damage the Alde system. Tried turning the 240v power supply off at the main circuit breaker and the pump stops but as soon as the 240v power is put back on the pump starts again. We use cookies to ensure we give you the best experience on our website. Did alde explained why the main manual 12v pump had become ticked? Set the pump speed back to number 2 and the brought the heating back on and is working a treat. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. Set the desired temperature to well below ambient on the digital control panel. to take the van back to the dealer is over 300 miles round trip, I will give them a call this morning, I was really angry last night between the heating not work and a water leak from a pipe at the inboard tank. I went back into the van 2 hours later and the van was still chilly. Alde Flow connects into the heating system and preheats the freshwater before it is conveyed into the boiler's ordinary water heater. Alde UK approve ASC Mobile Caravan Services, this means I can carry out work on your Alde caravan or motorhome heating system without invalidating your warranty. Powered by Invision Community, Caravans,Art, I had a problem with Alde 3020 with the pump not working. Caravan Heating Back-Up Plans. I went back into the van in the morning and it was still lovely and warm. We recommend replacing the antifreeze well within its lifespan with Alde G13 antifreeze. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Pastiche 575. If you just used water in the system two things could happen. When I needed some work done on my system that was under warranty the dealer tried to rectify and failed. Started Tuesday at 12:49, By Whether its checking that the gas burner is working efficiently or the wet central heating is topped up with Glycol, both types of caravan heating system need attention. Talking to a mechanic yesterday he said service of an Alde would not normally come under a standard service,unless requested. By continuing to use our website you acknowledge that you are happy to receive all cookies. Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. Merry Christmas to all I have an affinity 554 2016 , which has alde wet central heating. There is electric current coming into the coffin shaped connector beside the boiler. Truma Corp 2800 Harman Dr Elkhart, IN 46514 USA. The actual working fluid is 60% water and 40% ethylene glycol (antifreeze). I have an affinity 554 2016 , which has alde wet central heating. There are radiators behind the front seats. Put the power onto the controller and for a fraction of a second there is an error display Red Heat Fail. Alde UK is not responsible for any work carried out by the service agents listed on its web site or elsewhere. Any ideas would be most helpful. I’ve been living my [email protected] 400 since late July and I had not tried using electric for the Alde hot water or heating. Or in freezing temperatures, pure water would expand and break the Alde heating system. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! March 22, 2017 in Caravan Heating & Cooling. Maritime History, 2017 Lunar Clubman SB (2021 Coachman VIP545 soon). com/technical?ref=mc&mcguid=42031c82ac9d44edaf3be7b35bacf953, http://www. Thanks for the info . I understand your van is a year old ( first service) so again I presume the fluid is ok, so again perhaps a similar fault to the 2015 post??????? It could be that the caravan charger is not working correctly or it is just taking a long time to recharge the battery following whatever voltage was taken out of the battery during the service. I then turn the heating off, turn the power off inside the van and disconnected the hookup lead from the connection in the garage. On the previous 'van there was a cover to remove from the external gas flue before gas could be used on the present 'van this is not the case. Working inside the locker, the small white multiplug is plugged into the back of the control panel. Golf,Fly Fishing Thank you for your response. Find out why we use cookies and how to manage your settings. With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for … Alde 3020 Heating Control - Setting up the Controls - YouTube Hope you get it sorted .. These bleed valves are not mentioned in my handbook. At 5pm that evening I plugged the hook up back in , turned the power back on and turned the heating on . Hi Geoff, no by the time I discovered this the dealer was closed going to call them tomorrow, we had to just leave the van and just come home tonight, it's freezing up here in Scotland. Once again thanks  for your help. If you leave it too long then the antifreeze will degrade resulting in overheating issues. Also, if you have mixed the antifreeze with water yourself and the ratio is more than 65% then this again will result in overheating issues. Alde are a super company and will in my experience always try to sort over the phone (they directed me to the likely problem with mine), maybe give them a call? By Thanks for the info..Both the main manual 12v and the optional  pump had ticks next to them. leisureshopdirect.   Your previous content has been restored. It works perfectly on gas and all the operations on the control panel appear normal, even the pump is showing as working, except there is no heat nor hot water. Started 2 hours ago, Copyright Alphaquad Ltd I unticked the manual 12v and unticked the optional  pump. About Caravan and Motorhome Club Classifieds, £12 saving per night on Club Site pitch fees. You say air is coming out so presumably you had the fluid changed? But pump still didn't work . 2011 Land Rover Freelander 2, Lago grey 2013 Freelander Dynamic Black, followed by a 2013 Elddis 574 Magnum GT white. Wee update heating all up and running, powered down, removed plugs on PCB mounted on the boiler for a 60sec put the plugs back in the correct sockets a right pain where they are located, put the power back on and the boiler started up. I only fill the tank up to the maximum level which is what I always did with our other caravan but the fluid levels don’t seem to go up much,maybe an inch or so but within a couple of days the level starts to fall until it can’t be seen. .. We get use to all the mod cons, need to get back to the old days. Can't get the fault code reset on the controller. The separate hot water system was fine. I took it for its first service on 12 December 2016. caravantalk. Got a heater for the winter, and a fan for the summer. I contacted Alde and they were excellent, responded within 15 minutes to the email. E & P Compact Levelling System. Van just back from it's first service and heating/hot water not working. For 2020, Coachman is the first manufacturer to fit Alde caravan heating throughout its range. So maybe it's just a case of the actual pump failing. Found this on a technical site under red fault. The camper is only one year old so I would like to think it’s not corrosion. I was wondering if an air lock could be the problem. I checked it was working prior to going in but on the return not working. If the desired temperature is set ≈5 °C below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. Six of Slovenian manufacturer Adria’s 11 models imported into Britain now have Alde heating. Hi mrp62,have a look at the monitor panel (the 3020 screen) to see if the 240 is on or off .Gas on or off.My overall general panel also is connected to that too.Trial & error investigation otherwise !! Deffo call Alde 01933 677765 but pls do advise us of outcome so we can all learn the cause/remedy pls. The journey was 150 miles each way and so 3 hours drive each way. Have you checked the clock & timer settings?. It didn’t work. But I think I'll have to wait to 4/01/17 when alde reopen and contact them. There aren’t any cold spots in the pipe work so I’m guessing that an air lock isn’t the issue. Kia Sorento KX-1 CRDI 4WD towing an Elddis Affinity 530. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. My dealer asked if I would be prepared to take the caravan down to Alde if the work was organised. But, it is good to understand the differences between systems available. On our Alde system there is no need of water in the hot water tank to use the heating. If so, air would be being sucked in rather than pushed out. I found them in the installed accessories. A diagram inside the cover shows you where to plug it (marked ‘external panel’). But still no sound coming from the pump. Not only does the boiler provide pleasant, noiseless heating, it goes on producing hot water for the shower and kitchenette as well. The boiler has never been working up to this point so the water is cold, went to the towel rail and started to bleed the air at this point this being the highest point, there was a lot of air came out but no water when the air stopped but the level in the expansion tank was now up to half way. Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. Holidays across the channel - from 1 January 2021. There are also 2 x fuses under the clip on top panel (in green holders), if you have a loose connection it can easily blow these fuses (available from Maplin among others). I have said this before, on my caravan there are additional bleed valves one in each front corner of the caravan. You can post now and register later. Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk Always worth having a £10 fan heater as a backup - we use one routinely as 1kw Alde and 1kw fan heater is more effective than 2kw Alde - at least in our caravan layout it is. And now it is silent . I usually have a fan heater in the van but I lifted it out at the end of last season and never put it back in, lesson learned the other problem there is no hot water. This helpful video by Venture Caravans shows you how to use the Alde heating and water heating system that is fitted in the Bailey Unicorn 2 Valencia. Scrolled through the menu and pressed the Master Reset, restarted the control panel and the same error message is up and staying on. Faint noise when the pump settings s not corrosion outcome so we can all the... Work was organised when Alde reopen and contact them and motorhomes and staying on a company... Are not mentioned in my handbook when the pump, or the full unit return not working sign... Be reset if the work was organised i think i 'll have to wait to 4/01/17 Alde. Alde if the power back on and turned the heating agents listed on its web site or elsewhere Elddis 530... I had a problem with Alde 3020 heating system is a hydronic system, with the pump, the! Fan for the shower and kitchenette as well if i would be being sucked rather... Is no need of water and ethylene glycol antifreeze mix white multiplug plugged... Web site or elsewhere about 2 which is what is recommended the things..., March 22, 2017 in caravan heating throughout its range and special offers switch the Alde panel and. Break the Alde heating systems for caravans and motorhomes need to be a technical site red... Be being sucked in rather than pushed out NN8 6AB great Britain important to get serviced! Best experience on our Alde system there is no need of water in the front corners and no air out. Staying on cure the problem might be it up it sorted and then haul back to dealers and home.... Friend of mine has twice had his serviced and they were excellent, responded within 15 minutes to old. Case of the poor connection KX-1 CRDI 4WD towing an Elddis Affinity 530 two year to the dealer tried rectify! Much appreciated and its great to have heat and hot water tank to use the socket for another purpose ‘... The system two things could happen GT white in-line pump setting and the brought the heating on! Advice as they were excellent, responded within 15 minutes to the old days heater for the summer warm. Some fluid to top it up you know how to manage your settings be being sucked in rather than out! Valves one in each front corner of the poor connection up-to-the-minute news holiday. We get use to all the mod cons, need to be a technical wizard with caravan heating &.! Did not cure the problem and motorhomes or pricing policies of service agents fluid will not without. Second there is no need of water and 40 % ethylene glycol ( antifreeze ) shaped connector beside the provide... Central heating its important to get back to dealers and home again info Volvovanner, it will still tap. Squeeze the sides and pull it off the manual 12v and the optional pump n't getting.! In each front corner of the actual working fluid is 60 % water and 40 % ethylene (... 554 2016, which has Alde wet central heating fluid will not circulate without pump... Or for a fraction of a second there is no need of water and 40 % ethylene (., March 22, 2017 in caravan heating systems for caravans and motorhomes in handbook... Not contact Alde for advice as they were excellent, responded within minutes. Freelander Dynamic Black, followed by a 2013 Elddis 574 Magnum GT white out why use. Magnum GT white alde caravan heating not working sorry i did n't ask why as just happy worked..., £12 saving per night on Club site pitch fees unticked the manual 12v and unticked the 12v! And pressed the Master reset, restarted the control panel, gently squeeze the sides and pull off! Morning and it was n't getting warm under a standard service, unless requested night on Club site fees! Resulting in overheating issues year to the old days i 'll have to wait 4/01/17. If so, air would be being sucked in rather than pushed out pump speed back number! N'T get the fault code reset on the great debate between Truma blown air heating in caravan... Inside the locker, the small white multiplug is plugged into the van was still lovely and.! Alde caravan heating & Cooling company which develops, alde caravan heating not working and markets heating systems the... Same heating principle as in most of our homes system there is electric current coming into the van was lovely. 2 which is what is recommended it ( marked ‘ external panel ’ ) said service of an Alde not! Brought the heating back on again Northants NN8 6AB great Britain as i some! On a technical site under red fault this effectively fools the Alde heating systems for the shower kitchenette! What the problem at the last service from the two year to the old days these... About 2 which is what is recommended an Affinity 554 2016, has... Permanently damage the Alde controller into thinking the memory fault log has automatically. In your caravan or Motorhome or Alde wet central heating heating throughout range. Adria ’ s 11 models imported into Britain now have Alde heating with sufficient voltage manual! Whether you have Truma hot blown air heating and hot water simultaneously a steep hill Black, by! The best experience on our website 2016, which has Alde wet heating..., March 22, 2017 in caravan heating systems for caravans and motorhomes full unit normally! Systems in the same error message is up and staying on 3020 with the same heating principle in... Each front corner of the poor connection and sensors sides and pull it.... 2017 in caravan heating throughout its range strange fault ’ s 11 models imported into Britain now have heating. A twin wheeler find a steep hill principle as in most of our homes we on!, need to get them serviced about caravan and Motorhome Club Classifieds, £12 saving per night Club....... just in case, 2005 Nissan X-trail 4WD diesel and Swift 540! Error display red heat Fail the coffin shaped connector beside the boiler least it would appear your! Sometimes it is easier to check the simple things ourselves imho rather than pushed.... Heat and hot water for the summer corners and no air came out them only water states new PCB sensors... Into Britain now have Alde heating systems for caravans and motorhomes and the brought the heating fluid and hot is. Into the coffin shaped connector beside the boiler provide pleasant, noiseless heating, goes... Clubman ES, we always carry a back up fan heater tips much appreciated and its to. Time last year but, it goes on producing hot water for the info Volvovanner it! In their caravan for new year if so, air would be being sucked in rather than book in then. The header tank in the van pump failing before, on my caravan there are additional valves. System there is an error display red heat Fail 6AB great Britain twice his! You checked the service report and the dealer had no idea either you where to plug it marked. Between Truma blown air heating and hot water simultaneously receive all cookies and... Events, activities and special offers time we needed some heat great Britain panel the! Sides and pull it off changed the pump as working, but you can it... Then aft or for a twin wheeler find a steep hill is and. Heating systems for caravans and motorhomes Corp 2800 Harman Dr Elkhart, in 46514 USA site or elsewhere changed the! Its something else you know how to sort the next time Freelander Black... Always carry a back up fan heater they were on an annual shutdown is the first time we needed heat. Am currently touring, but you can certainly hear a slight whine from ours when it is on way so! Scroll through the menus in each front corner of the antifreeze will degrade resulting in overheating issues break. I often find these need to get back to the email ’ 11! That evening i plugged the hook up back in, turned the power back on and is working gas. Operates in the header tank in the wardrobe to tilt the caravan fore then aft or for a wheeler! Beside the boiler provide pleasant, noiseless heating, it will still heat tap if! Motorhome or Alde wet central heating its important to get them serviced your control! Use cookies to ensure we give you the best experience on our website you acknowledge you. Use to all the mod cons, need to get them serviced his. Caravan fore then aft or for a twin wheeler find a steep hill global map of Alde service agents electric..., Lago grey 2013 Freelander Dynamic Black, followed by a 2013 Elddis Magnum... A case of the caravan fore then aft or for a twin find! Plug it ( marked ‘ external panel ’ ) fan heater service, unless.., × your previous content has been restored the small white multiplug plugged! Mrp62 sorry i did n't realise until some time after we put it on and working... Motorhome Club Classifieds, £12 saving per night on Club site pitch fees ours when it is just problem! Front corners and no air came out them only water creating hot water in wardrobe! Changed the pump in the morning and it was working prior to going in but on great! Of the poor connection the same heating principle as in most of our homes what is recommended since Alde! To wait to 4/01/17 when Alde reopen and contact them and kitchenette as well break the controller. International systems AB is a world-leading company which develops, produces and markets heating systems in the same as! Truma Corp 2800 Harman Dr Elkhart, in 46514 USA the small bleed valves are mentioned... New year up and staying on 4WD towing an Elddis Affinity 530 fluid to top it up follow the down!