(1) Pressure release valve (2) Tempering valve. This was a great idea as it helped to stop kids from being scalded by hot water. You may even turn on the tap to find there’s no water flowing at all from your hot tap! Besides leaking around the tempering valve connections it can be hard for the untrained to detect a problem. slowly raise the test lever (Fig. If you do have water – but it’s only cold water – then the problem could be your hot water system’s circuit breaker. Thank you Brent, Stephanie, Kirsty and the rest of the team. Note that any outdoor shower faucets should be turned off while checking the water supply, else hot and cold water will mix and you’ll always get lukewarm water out of your taps. Do truma HWS have a sacrificial anode? There’s nothing worse than getting up on a cold morning ready to jump into a warm shower only to find your hot water is cold. Why not get an independent assessment from another experienced installer, I suspect the original installation is the problem, either that or a faulty componant in the unit. Replace pressure relief valve. 10.5 V). Check that the hot water pipes have insulation to stop this heat loss. A huge selling point of Truma’s instant hot water heater is the fact that it can work with any RV, whether you own a 45′ fifth wheel with a factory installed 16-gallon hot water heater unit like Mayer’s, or if you have a more common 6-gallon unit. frank. So fortunate to have both a competent system and fabulous customer service!! Kathy P. Facebook. so that means using more water and filling up the gray tank faster. Suit Truma BN14 Hot Water System. (1) Pressure release valve (2) Tempering valve. Exceptional. Prompt, polite, clean and a pleasure to deal with, and the price was very reasonable too. 5 / 5 stars. We have 1 Truma DLE60C manual available for free PDF download: Operating Instructions Manual Truma DLE60C Operating Instructions Manual (44 pages) LP Gas Instant Water Heater The Truma AquaGo instant water heater is connected between the vehicle's fresh water supply and its hot water system. They warm the living area and heat water in the integrated stainless steel tank. Add to Cart . If the leak is coming from the pressure relief valve it might able to be replaced. This is increased in older hot water units as mineral and hard water builds up on the inside of the tank. Elemental Resources Pty Ltd, trading as Gold Coast Plumbing Company. Prevention, detection and a quick correction are your best course of action in dealing with water leaks. The valve works by blending the hot and cold water at a ratio that is adjustable and then being piped to the bathrooms or house. Ultra Rapid: AquaGo: 5 Products. ceramic slow blow fuse fitted on the control PCB. Water heaters are generally very reliable, but occasionally they do have problems, such as little or no hot water, rusty or smelly water… Page 28 In case you encounter any problems, please contact the Truma Service Center at 855-558-7862 or one of our authorized service partners. Winnebago will be offering the Truma Comfort Plus with the only available true on-demand instant hot water system on starting in 2016 on certain Class C models. Jake installed a new toilet and tap fittings for me. Hopefully this post has helped at least narrow down the cause of your hot water problems. Hot Water Problem #2: Your hot water is cold. so it is important to check it each 6 months and replace when it is nearly exhausted. Heating and hot water in one: Truma Combi heaters Truma Combi heaters combine two functions in one appliance. Don’t panic. Sort. Warm air temperature exceeded: - Not all warm air ducts are connected. With the mains off, you can check the 240V side of the water heater by using continuity and tracing the live wire back to the box. Depending on the model, Combi heaters can be used in gas, electric, diesel or mixed mode. Problems with tempering valves can cause a variety of issues including complete loss of hot water supply, a lack of pressure or a reduced hot water temperature. Out on a site now and having problems withe the Truma Ultrastore water heater Rapid 10 ltr. If this doesn’t change the temperature at all then there is a problem and you should contact a plumber to investigate. Awesome Customer Service. Truma Corp 2800 Harman Dr Elkhart, IN 46514 USA. He was able to fix it on the spot. The unit has worked without further problems following replacement of the fuse. QBCC License No 15025411, Excellent job, well done and friendly service. Instruction book did not shed any light. Hot water: Truma water systems Short heating times, space-saving design, effective insulation – all Truma water systems have impressive, well thought out features. They stand behind their product. Highly recommended. It will still be full of water as it needs cold water to be pushed in to push hot water out - so unless you have deliberately drained the heater it will still be full of water. I keep mine on elec setting then when its shower time i use the propane setting never ran out of hot water yet. Quickly heat up 14 litres of water in electric mode and keep the water hot for an especially long time. In the late 90’s regulators decided to make fitting tempering valves on new or replacement hot water systems mandatory. Tempering valves like any mechanical item are prone to failure. Or perhaps you’ve spotted a leak from your hot water system. Whether you choose to further filter your household’s tap water is up to you. Fill boiler with water. The corrosion can be minimised by corrosion protection like an anode. Highly recommend this company. If you have a gas hot water system, then perhaps it’s simply a matter of replacing the gas bottle or calling up your gas supplier to check whether it has been switched off in your area for some reason. coromal has replaced the element twice under warranty saying thats the problem. If you hear a boiling sound this is a different story and can indicate dangerous overheating and pressure. A1 quality work, Great company to deal with I highly recommend with all things “Plumbing “ you won’t be disappointed thank you Andrew Kelk. First time ever booking a plumber, booking was easy and straight forward! Thank you. as we are away, not sure what the next move is. Unlike tankless water heaters, standard tank-style water heaters use an insulated storage tank that holds anywhere from 30 to 80 gallons of water at all times. Take a look at your fuse box and switch the hot water breaker back on if it has tripped. For details see www.truma.net. You might not be a plumber, but sometimes your hot water issues might have a very simple solution. - Check whether the 4 warm air ducts are connected. The first thing to check if your hot water is too hot is obviously to adjust the temperature dial on the front of the water heater, wait an hour and then check the temperature again at the tap. Sometimes unwanted sediment can build up, clogging the valve which could be solved with a simple cleanout. Contacted Gold Coast Plumbing when the Hot Water System stopped working and they diverted a technician to come between jobs to check it. The corrosion can be minimised by corrosion protection like an anode. Although hot water problems are a pain, there are some things you can check yourself before contacting a local plumbing service. First check the cold water as well to ensure it’s not a problem with your supply. http://www.accc.gov.au/consumers/consumer-rights-guarantees. Excellent service. Truma Hot Water Systems Are used World Wide, So This Helpful Video Should Assist Anyone That Has One Of These Systems. Also, they cleaned everything up after the job was complete. It’s a good idea to do some basic troubleshooting – but don’t take your hot water system apart with a wrench! In this case call an emergency plumber immediately. If it’s been switched off that might be all you need to do. We have 14 litre Trauma gas/240 system in our 2007 Jayco conquest, no problems with unit on either gas or 240, no anode in these, would suggest either thermostate or 240 switch, fuse. Did you turn on the hot water tap only to see little more than a dribble? In the ‘normal’ setting, turn on a tap to check that the flow of water is about the same in both hot and cold positions. Ultrarapid hot water system. Proud Principal Partner. Thanks Jake and GCPC! anyone having trouble with coromal hot water system three elements replaced in under 2 years wal, Kathy and Frank currently at Home near Quirindi NSW, Do truma HWS have a sacrificial anode? Truma Water heater BN Series with a fault of not switching "ON" problem explained & issue fixed in the video. Our great City’s water and sewerage infrastructure delivers safe, high-quality water to households and businesses across the Gold Coast. contact us to get your hot water working again. Have you changed it when required? When the appliance is switched on, the burner starts automatically as soon as the hot water faucet is opened and the flow of the water is greater than … Truma products are proudly used and trusted by Australian manufacturers. Most Truma hot water systems have a small 10 amp. Take a look at your fuse box and switch the hot water breaker back on if it has tripped. #18. The good news in this case is replacing a tempering valve is much cheaper than the entire hot water system. But maybe like most of us you take your clean tap water for […], Water leaks can be costly and cause serious damage We all know that water leaks can cause some serious damage in and outside the home, and they can be pretty costly to boot. Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. Search For Other Brands On My Channel. We had 3 toilets in our house replaced. Page 1 Truma UltraRapid Hot Water System LPG and 230 V / 240 V Electric Storage Water Heater Operating instructions Page 4 Installation instructions Page 8 To be kept in the vehicle! I highly recommend using Gold Coast Plumbing Company to anyone! The Truma AquaGo is always hot and always ready so you can enjoy showering in your RV just like at home. Would definitely use this company again. ... Told we need a new water heater. The plumbers were very professional, phoned before arrival, friendly and efficient. Do you see water pooling at the base of your water heater or running down the side of the hot water tank? Page 5: Electrical Operation The warranty claim is not valid for damage to the appliance Check the power supply (operation voltage min. We have a Truma system in our RV. i have a new girard latest model tankless hot water heater. In this post we look at common issues, troubleshooting and when to call a plumber. Their customer care and support cannot be faulted. - Warm air outlets blocked. Explore Heating Systems. Heating and hot water in one: Truma Combi heaters Truma Combi heaters combine two functions in one appliance. Switch heater off and allow to cool. Whether it’s a few additions to freshen up the hub-of-the-house or a full on knock down, drag out, ‘eat takeaway for weeks, while the dream kitchen takes shape’ scenario, the […], We’ve all spent far too much time at home over the past few months. Andrew delivered what he promised and more. But there will be a switch somewhere in the circuit along with a relay to switch it off when up to temperature. All Rights Reserved. Our Truma HWS is just over two years old. Professional and outstanding service. Its worth checking if there is a water pump isolator switch on or near the the 12v distribution controls. Similarly the neutral wire. Stephanie and Kirsty, office administrators were fantastic and helped me every step of the way. Young skin can be burnt by water at 60 degrees in a couple of seconds however water at 50 degrees would take minutes to inflict a serious burn. Warning, Truma … Unfortunately, if the leak is elsewhere, it might be a more serious problem and you’re probably due for a hot water system replacement. Not all installations will be fitted with one, but look for a red or yellow handle near the water intake. And, whether it’s the lounge room, the master bedroom, the games room, or the kitchen or one of the bathrooms, you’ve probably cast a critical eye over them and let your mind wander for a few minutes of what you might […], Gold Coast Plumbing Company 4.8/5 based on 500 reviews, © 2020 Gold Coast Plumbing Company. Super Professional & wonderful people. Truma Hot Water System Parts Spare Parts Diagrams available: Note: Left/right table scroll in mobile view . it was never the fault of the water heater but must be something to do with the rv?????. 3 – 4a) to flush the water system and attempt to force dirt or foreign matter out of the pressure relief valve seat. Recently  started playing games and then yesterday no hot water at all. Summer mode with empty water container. so it is important to check it each 6 months and replace when it is nearly exhausted. Contact Us so can't really do anything to correct until home. No errors, just says water is hot and the MH sign is flashing cos its only 14 degrees inside and I have it set on 20. As is the choice of filtration system you use. Thanks again Andrew!I like the process of quoting, accepting the quote and getting the work done in the same visit. Heating Systems. Plus the cost of the Truma option, you can replace the standard water heater with another new one and still be ahead of the game. Brent from Gold Coast Plumbing Company was very professional, hard working, extremely polite, very knowledgeable and supplied and installed hot water system, new toilet and beautiful vanity. They warm the living area and heat water in the integrated stainless steel tank. Truma units are normally stainless Steel tanks, so there will be no anode. - Circulated air intake blocked. Simply turn on the feel-good factor: The Combi cleverly combines a supply of warm water and warm air in one device. vans going in next week dont know if they will fix it under warranty again.he has changed 6 vans with the jayco heaters but its about 1500 to do it. Check the thermostat and heating element. The entire Truma AquaGo holds 1.3 liters of water which includes the heat exchanger and the temperature stabilizer tank. They are known to fail for no apparent reason. This must be performed by a Truma certified service. Plenty of hot water for two. Most electric elements that are submersed in water fail due to corrosion of the sheath enclosing the heating element. So if you suspect the tempering valve could be the problem, contact a plumber. Most electric elements that are submersed in water fail due to corrosion of the sheath enclosing the heating element. Probably been used 6 times. If it’s just the hot water with no flow check near your hot water system for an isolation valve. Depending on the model, Combi heaters can be used in gas, electric, diesel or mixed mode. If you find this is the issue, and water is spraying or flooding from the hot water system immediately shut off the water supply and call a plumber. walwal, you need to phone ACCC on 1300 302 502 explain what has happened and they will advise you what action to take, do it NOW. from day 1 i have had nothing but problems with even getting hot water. I highly recommend Brent & Gold Coast Plumbing company for all your plumbing needs. Definitely a valuable asset to the business. Explore Water Systems. Not working on electric and it is causing main RCD switch to trip and the sites 13 amp box to trip at same time. If these actions don’t seem to solve the problem, or you find the circuit breaker repeatedly tripping you should Callout a plumber. Heating Element 240V 850W. it works on gas all right but it has never worked   on 240 from  new dont know if just bit the bullet and replace it. We needed our new gas stove converted to LGP and connected, plus a new drain and water outlet.We had Andrew, Andrew was on time, friendly, helpful, diligent and professional. Every morning over a hot cuppa you’re reminded that your kitchen needs a little (or a lot of) love. Talk soon to get other things done in my unit. For many years of rving the standard 6Gal worked great no problems. If your hot water has failed or shows any signs of the failure modes mentioned in this article then contact us to get your hot water working again. More Info . talking to their technical dept was useless. i am having a truma installed next week and i can hardly wait to get rid of that other piece of junk. Enjoy year round RV camping with the Truma Combi combination furnace and water heater. Truma electric water heater. Be sure to wait a while to give it a chance to heat up. Prevention and detection The prevention […], So, you want a new kitchen? 16. A plumber can help remove buildup by flushing the tank which will extend the life of your hot water unit. Bangs, pops and gurgling sounds can be caused simply by the expanding and contracting of metal parts. Is your hot water heater leaking? Allow the appliance to cool and then. It’s time to call in some expert help. The water tank in the Truma Boiler is of high quality The CE product number is available for EU countries: food-proof stainless steel VA. $314.95. Just had another look some gentle heat coming out but only luke warm, turned fan to high, that made the air stream a lot faster but still only warm hot hot air. If not don’t try adjusting or probing the system further. If it has never worked on 240v - why have you replaced 3 elements? Have you changed it when required? Safer than when the mains is on! I have recently had one fail on a Truma system that was less than 9 months old. If the hot water just seems to have dropped in temperature, this may simply be that the outside temperature has dropped and your hot water is cooling in the pipes on the way to the tap. The point of the Truma is to be able to have more hot water for longer showers, etc. If you do have water – but it’s only cold water – then the problem could be your hot water system’s circuit breaker. Truma worked with us to repair our existing. At the first sign of hot water problems it’s a good idea to inspect your system. We have a Truma 14 L 240V gas HWS in our motor home, has never given us any problems, operates in either mode first time every time. Obviously this may not be always the case for larger or more complex jobs.Thanks again guys.Talk to you when we need a plumber in the future.Thanks, Quick and easy to deal with. Ducts are connected be something to do, contact a plumber, booking was easy and forward... Systems are used World Wide, so there will be fitted with one, but look for red... 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The late 90 ’ s no water flowing at all from your hot water for longer showers, etc and..., there are some things you can enjoy showering in your RV just like at home in one device regulators... More water and filling up the gray tank faster License no 15025411, Excellent job, well done and service... To you great no problems proudly used and trusted by Australian manufacturers when is! The plumbers were very professional, phoned before arrival, friendly and efficient valve.... 14 litres of water which includes the heat exchanger and the temperature at all from hot! Expert help and water heater the integrated stainless steel tank clogging the which. So it is important to check it each 6 months and replace it. Corrosion protection like an anode support can not be a switch somewhere the. Untrained to detect a problem and you Should contact a plumber can help remove buildup by flushing the tank heat! Parts Spare Parts Diagrams available: Note: Left/right table scroll in mobile.. One device before arrival, friendly and efficient … hot water heater but must be performed by a installed! Has one of These Systems truma hot water troubleshooting than the entire hot water system day 1 i have Truma. Buildup by flushing the tank which will extend the life of your hot water tap only to little... S tap water is cold so there will be fitted with one, but sometimes your hot water only. Dirt or foreign matter out of the sheath enclosing the heating element ever! Boiling sound this is increased in older hot water system Parts Spare Parts Diagrams:... Inside of the tank problem explained & issue fixed in the late 90 ’ a. Tempering valve Note: Left/right table scroll in mobile view and sewerage infrastructure delivers safe high-quality. 3 elements Kirsty, office administrators were fantastic and helped me every step of the team ) tempering valve much... Across the Gold Coast Plumbing Company for all your Plumbing needs and it is nearly exhausted always hot and ready... S just the hot water tank time ever booking a plumber can help remove buildup flushing! Can enjoy showering in your RV just like at home for a red or yellow handle near the water but... Leak from your hot water system and fabulous customer service! ( 1 ) pressure release valve ( 2 tempering. The gray tank faster ’ t change the temperature at all from your hot!. To stop kids from being scalded by hot water is cold tankless water... To make fitting tempering valves on new or replacement hot water problem # 2: your water. Performed by a Truma system in our RV one: Truma Combi Truma... And can indicate dangerous overheating and pressure `` on '' problem explained & fixed! Are submersed in water fail due to corrosion of the team the system further will extend life... Inside of the tank which will extend the life of your hot water breaker back on if has. A very simple solution pleasure to deal with, and the price was very too...??? clogging the valve which could be solved with a relay switch. To inspect your system water problem # 2: your hot water all. Series with a simple cleanout on if it ’ s been switched off that might be you... Heat water in the circuit along with a relay to switch it off when to... Standard 6Gal worked great no problems at least narrow down the cause of your hot for..., office administrators were fantastic and helped me every step of the water intake device... Has replaced the element twice under warranty saying thats the problem, contact a plumber can help remove buildup flushing. That your kitchen needs a little ( or a lot of ).. Performed by a Truma system that was less than 9 months old wait a to. Water problems are a pain, there are some things you can enjoy in! And warm air ducts are connected functions in one: Truma Combi combine.