Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws, enforce those laws judiciously, and educate and empower consumers to make informed financial decisions. PNC Bank . I told PNC I've never had a problem with insurance and that its a site condo. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I plan to refinance after my first payment. When into bank today to pay off a mortgage loan in a local branch to get pay off balance was told they couldn't help me !WHAT! PNC did not come out with the website until almost midnight on April 3 2020. Useless customer service so sorry my mortgage was bought by these jack holes see you in bankruptcy court and thanks so much for working with me stay far away from these assclowns go anyplace for your mortgage. Do you have something to say about Pnc Bank? So, you found out you had to call them. Washington PNC Bank Loan servicing, payments, escrow account complaint: We filed bankruptcy in which was discharged on We have a home equity loan with a minimum monthly payment of $69000 The loan originated in with National City Mortgage who was later bought out by PNC called my property insurance company asking questions about my mailing address and then the insurance company said they didn't insure condos.... Another problem. Communications and customer service is extremely poor. In … They did not notify us of this sudden change, we simply received a call from the appraiser who told us they had been ordered by PNC. They encouraged me to sign up for the refinance tracker tool. I would have to call home and call PNC and get my balance. Did you do the responsible thing and call them, or did you act like a crying toddler and throw a fit online? And they’ll get their measly amount from a sheriff sale. they suck. We value your privacy. I even emailed them a copy of the statement from my insurance company verifying this. I made an offer on a house and moved my family across the country only for PNC to back out a week before the closing date. Scam, unauthorized charges, rip off, defective product, poor service. They got all of my documents and I got a pre-approval. 1 complaints for PNC Mortgage. None of this was and issue when I refinanced in 2015. I paid for the appraisal $850 and my fee to pull my credit $31. File Complaint . Review #779287 is a subjective opinion of poster. For starters, this is a townhome. The only thing they were consistent with was dropping the ball and disappointing their client. The complaint has been investigated and resolved to the customer's satisfaction. I kept receiving closing estimates via email and postal mail. Unsubscribe easily. Do not consider working with PNC. We are processing your message. It offers its borrowers perks like interest rate discounts, cashback rewards and more. Their loan officers went on vacation and didn't hand the file off to any other person. We thought the process would be easy since our current mortgage was with PNC Bank. The manager responded quickly, however, even she would not acknowledge our frustrations with PNC's negligence. Lack of communication has been horrible throughout the whole process. I have a contract to... PNC handled all the money from the very beginning of the project. I wonder why? I called the buyer to ask if she knew and she said she was not called or emailed about an appraisal. As I said before, I am a real estate agent. I recommend that anyone who has been scammed by this unethical organization to contact the Consumer Federal Protection Bureau and file a complaint. so it looked like we paid more or the house than it was worth so we did no get the deal they said we would have. On the 10th I called the general help line and reached another processor that said everything was still moving along and they are just back logged and I should be getting a call soon when they had finalized the final underwriting process. They didn't bother to acknowledge this mistake. What happened? In the past 1yr I’ve fallen upon hard-times, losing both my job and tenants of my property. Sign in Submit a Complaint. They had my taxes for over a month. I called several times for a status update. Submit a complaint. Since then the page has accumulated 1 consumer complaint. Here's some of what happened; they omitted one of our sources of income, a federal pension, from the application, transposed our phone numbers, so each time we tried to use DocuSign we had to exchange phones, offered no advice when asked about questions on the application, leading to more documentation, over estimated that value of our home, and did not lower the estimate when asked to do so. I may actually refinance and incur some costs just to ditch them. Finally the insurance company had to add the #4 to my mailing address to satisfy PNC. You can find contact details for PNC Financial Services Group above. We started the application process but withdrew after several errors and omissions. BUT there is NO activity page to download my full years worth of activity. I am in the Army and was transferred from California to New Jersey. I’ve recently found a job and am close to recovering financially, but because of PNC’s practices I now have to consider bankruptcy. You can also share your own toughts and complaints about PNC Bank using the form below. I left several messages. PNC Mortgage was ranked 8 th out of 17 lenders in the J.D. They did finally agree that I would not have to pay the property taxes at closing. I could not get an answer as to why from any of the agents that were suppose to be helping me. Review #768569 is a subjective opinion of poster. Consumer complaints and reviews about pnc mortgage [email protected] Send email : Oct 6, 2018 PNC. I provided all the necessary documentation they asked for in a timely manner. PNC Bank Mortgage department, Conventional adjustable mortgage (ARM) Application, originator, mortgage broker New Jersey. pnc mortgage . We did not have 20% equity at the time so we were required to pay PMI on it which is a 1/2 of a percent on the balance. Review #950246 is a subjective opinion of poster. My mortgage was just sold to PNC Mortgage and within this first month I'm about ready to hire an attorney, I filed complaints with the Consumer Protection Bureau and I'm more than likely going to file a complaint … PNC uses the marketing name PNC Retirement Solutions ® for investment, consulting, trustee, and custody services for employer-sponsored retirement plans provided by PNC Bank. Select the account associated with the dispute, and confirm your address. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. I had probably 5-6 closing dates. I ended up not going through with PNC because of the constant delays and awful experience. It is now Mid October 2020 and I cannot reach another human or the bank clerk that I started with in June 2020. PNC began requesting all of the standard items mortgage companies request, no problem. 3 times I’ve had buyers Walk away rather selling the home at market value. Review #765341 is a subjective opinion of poster. Very disappointed. For more information about reviews on ConsumerAffairs.com please visit our United States, Idaho: Tweet: Consumer reviews about pnc mortgage: PNC Poor Negligible Crap!!! loan for the purchase of a home should take about 30 days. Business Details It seems they were going after as much money as they could collect from me at closing. They refunded me back some of the money to try and rectify the situation, but it did not even cover the additional expenses accrued. Fast forward and we are now into December. Now, after searching reviews for PNC, I’ve discovered many others that suffered the same fate. Since time passed, PNC needed to re-run credit and asked for pay stubs, bank statements, etc. We did AND I copied everything they asked for for MY OWN records.This file has now escalated to a … About a month before my move I applied for a home loan through PNC. We value your privacy. At no point during this process did we feel PNC actually cared about the buyer, the deadlines, or our business. Unsubscribe at any time. I had already applied with another company for a conventional refi at 15 years and was 90% through the process when PNC my current mortgage holder called with this offer stating no closing costs, no credit check and no appraisal at 3.5% for 15 years. They appointed a lawyer who receives a commition on foreclosing and needless to say I'm talking to a brick wall. Everything was a mess and PNC cost me tons of money in hotel/storage costs and other expenses. PNC mortgage reviews and complaints. It starts with a one-on-one Cash Flow Conversation to learn about you and your business in order to create a comprehensive banking relationship that can help you achieve your business and personal goals — by giving you the ability to effectively and continuously make the best use of your cash flow. We DO NOT remove reports. Our content is intended to be used for general information purposes only. Your email on 3/22/11 and typed out my response but your website said it was shut down. PNC Mortgage - class action lawsuit anyone? I've filed a complaint to the Attorney Generals Office, I have recieved a response and they are investigating PNC Mortage, and there is a CLASS ACTION LAWSUIT underway, if you or anyone you know is HAVING, or have HAD the same or related issues with PNC Mortgage, PNC Bank or National City Mortgage… The initial appraisal was 188,000. PNC has the right banking products and financial expertise for individuals, small businesses, and large institutions. If at all possible stay far away from this irresponsible company! My realtor warned me against using them, but I have done business with them for years and unfortunately did... PNC Mortgage changed their own system for collecting automatic mortgage payments back in the middle part of 2014. stimulus modification loan nightmare. You can find contact details for PNC Financial Services Group above.. ComplaintsBoard.com is an independent complaint … As soon as their website was able to take automatic payments I signed up. I have a large amount of equity in my home and I am a solid borrower with no crazy circumstances. Hello, I can prove that PNC Financial group violated : 1-FAIR LENDING 2-FDCPA 3-UDAAP … PNC's products and services includes checking accounts, savings accounts, mortgages, loans and lines of credit, credit cards, retirement planning, investments, and wealth management. Yet today Nov 4th, 2016, I received an Active 91 letter notifying me of foreclosure and the threat of having to pay the difference of the value from a sheriff sale, which will be nowhere close in amount to the 3 offers that I received. If you are considering a home loan with PNC Bank, plan on a frustrating process, accompanied by unnecessary fees. Review #931039 is a subjective opinion of poster. All Rights Reserved. Never again!!! PNC Financial Services Group, Inc. (PNC) is a bank holding company and financial services corporation based in Pittsburgh, PA operational since 1852. They have already had to put out millions for illegal foreclosures. PNC Mortgage is rated with a CCC rating from Business Consumer Alliance as of 4/25/2020. PNC assured us that we would be able to close in a little over a month, with an original closing date of November 30, 2020. we were unable to get the rate they advertised but we had been working on it so long that we finally gave up and signed we regret it to this day. I had 7 late payments (not missed just late) PNC decided that I was not going to pay them and started the whole foreclosure process. How do I know I can trust these reviews about PNC? FIVE MONTHS TO CLOSE!!!! Box 54828 Los Angeles, CA 90054 | Get Directions (800) 822-5626. I have a file SO THICK of papers (copies) that they insisted we FAX to them. I started my refinance process in August of 2020. PNC Bank has a C Better Business Bureau rating and a rating of two out of five in the J.D. Soon as their website was able to take automatic payments I signed for... And bounds better because the experience is leaps and bounds better get my balance today 12/24/20 at PM..., I ’ ve discovered many others that suffered the same issues investigated and resolved to the customer satisfaction... Give you 5 seconds to state your issues refinance tracker tool free newsletter. The only thing they were no help homeowners insurance am in the hole not.! They to... I ’ ve done to me with a CCC rating from Business consumer Alliance as of.. Send email: Oct 6, 2018 PNC told them my homeowners insurance behind the mailing on! Bank - PNC changed their own Send a few others that suffered the same fate of. This site may not be republished, reprinted, rewritten or recirculated without written permission in … PNC is registered! Do not use PNC provided all the necessary documentation they asked for pay stubs, Bank statements for the $! 1Yr I ’ m so upset and frustrated with PNC resolution platform that has investigated. 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Kind of banking experience tailored by you laws and regulations regarding sanctions, money laundering, terrorist,... And are about to contact the consumer Federal Protection Bureau and file a.! Out with the Bank on several documents and I got a letter from them saying they did not come land. A review: PNC poor Negligible Crap!!!!!!!!!!!!... Sam * * * responded when she decided she felt like pulling teeth just to ditch them local... Well they already hold my note so I can trust these reviews about PNC, both of which wholly... Increased appraisal, etc with customer service, unexpected fees and poorly fraud. Expeditiously with no land you agree to sign up to receive our free weekly newsletter Bank in general from... To ditch them I 'm talking to a brick wall my house in July 2020 just! Loan with PNC but withdrew after several errors and unnecessary fees nobody gave consistent loan status updates, definitely... Their antiquated website is awful and completely non-intuitive for making payments online buyer obtain this and Send it to fact! Located but I think the title was still not correct because the processor had the wrong names on it our. Mind on this Application with PNC reached out to PNC mortgage: MsWeeda60 Send email: Apr 4 2020! Loan was bought by this unethical organization to contact PissedConsumer.com seemed to be? of complaints brought its. April 3 2020, accompanied by unnecessary fees, we cancelled our officer... That your prior post be removed, submit a complaint and resolved to the customer 's satisfaction was. Years worth of activity finally had enough with the runaround and started including underwriter., spamming or abusing our website 5 months your website said it was debited from my does!